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Reopen a Closed Ticket

SupportTickets.Reopen History

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Anyone who has requested a support ticket for your church or organization is listed in the Support Tickets area of the Sermons Site Manager.

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Clicking on a linked email will display all of the tickets ever routed to that address. From this list, a message can be reviewed by clicking on its subject line. To reopen a closed ticket, simply post a reply to it.

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